The Abbey Wood to Paddington section opened to passengers on 24 May 2022 , although initially trains will not run on Sundays or call at Bond Street.
Once the route is open, services in the central London section will run every five minutes between 06:30 BST and 23:00, although a full timetable will not be in place until May 2023.
It does not appear that there will be a lift to platform 4 on Brentwood Station.
From Greater Anglia ( Fri, 22 July 2022):
Here’s this week’s update from Greater Anglia (GA), with information on performance, updates on industrial action and details of other recent developments. Performance
As you would expect, there’s been a difference in performance between the very warm weather days we’ve seen for most of the last week and the exceptionally hot weather days we saw on Monday and Tuesday. Punctuality across the whole week averaged 85.8%, but the five days other than Monday and Tuesday saw an average of 92.6%, a very respectable result across some days that were hot by historic standards (and despite a difficult incident on the Clacton line last Saturday when a train struck come cows which had strayed onto the line).
However, inevitably, the extreme and record-breaking heat of Monday and Tuesday led to some disruption, including some issues caused by fires on land close to the railway having a knock-on effect on our services, so those two days averaged 68.6%. Nevertheless, we did what we could to minimise the adverse impact of these challenges and other than on the Ipswich to Cambridge and Peterborough routes on Tuesday (where infrastructure issues meant services had to be suspended for the day) we were able to keep services running. We will be working with Network Rail to see what further steps can be taken to increase service resilience during what look set to be more frequent exceptional temperatures.
One positive point from the last few days was the fact that now only around 6% of our trains don’t have air conditioning, the vast majority of customers had a much more comfortable journey than in the past, with the cool travelling environment a welcome relief from the sweltering conditions outside. Of course, we will reach a point over the next few months where all our trains will be air conditioned as more new trains enter service.
Industrial action update - strikes on 23 July, 27 July, 30 July, 18 August and 20 August
As mentioned last week there are five further strike days in prospect – with action called for drivers in the ASLEF union on Saturday 23 July and Saturday 30 July and for members of the RMT union on Wednesday 27 July, Thursday 18 August and Saturday 20 August. The action on Saturday 23 July is only on Greater Anglia. All the others affect multiple train operators (and in the case of the RMT ones, their members who work for Network Rail as well).
Work is continuing to try to reach an agreement with the trades unions and to avert strike action. However, we strongly advise anyone planning journeys on the dates involved to plan on the assumption that the strikes will go ahead. The position for tomorrow (Saturday 23 July), is as follows :
Our advice is to avoid travelling with Greater Anglia. With drivers on strike, we are only able to run about 10 per cent of our services. There will be no services between Cambridge/Bishops Stortford and London Liverpool Street or on any regional or branch lines. The following services will run:
Norwich - London Liverpool Street Intercity service, one train an hour, with first and last trains from Norwich at 08.00 and 19.00, and from Liverpool Street at 10.30 and 21.30
Colchester - London Liverpool Street, one train an hour, with first and last trains from Colchester at 08.13 and 20.13, and from Liverpool Street at 10.00 and 22.00
Southend Victoria - London Liverpool Street, one train an hour, first and last trains from Southend Victoria at 08.13 and 22.00, and from Liverpool Street at 09.47 and 23.45
Stansted Express between Stansted Airport and London Liverpool Street, one train an hour with first and last trains from Stansted Airport at 05.30 and 00.30, and from Liverpool Street at 04.10 and 23.25
A reminder that the routes where there will be no services operating are as follows :
Between London Liverpool Street and Cambridge North
Between Norwich and Cambridge/Stansted Airport, Sheringham, Lowestoft and Great Yarmouth
Between Ipswich and Cambridge, Peterborough, Felixstowe and Lowestoft
Between Marks Tey and Sudbury
Or on the other GA branch lines/connecting routes : Hertford East to Broxbourne, Braintree to Witham, Southminster to Wickford, Harwich Town to Manningtree, Clacton/Walton-on-the-Naze to Colchester, Colchester Town to Colchester, Meridian Water to Stratford.
Full timetable details are available on our website.
There will be no rail replacement bus service operating instead of any of the trains which are not running because of the strike. Customers are advised to look at alternative options for journeys for that day. Other train operators are not affected by strike action and should be operating as normal, while details of bus services, which may be an alternative for some shorter trips, can be found at www.traveline.info. Passengers can use tickets bought for a strike day either the day before or the two days after the strike day, or they can change their ticket to a different date or get a refund.
Please also note that trains will start later than normal on Sunday 24 July and that major engineering work is planned, affecting all Greater Anglia routes into London (both Great Eastern and West Anglia lines) on that Sunday, so please do check service options before you travel. Wednesday 27 July
This will be a national strike with impact across the rail network. Full details of the timetables on Greater Anglia should be available over the next couple of days, but in headline terms the position will be as follows. On most routes there will be no services at all and on those routes where services do operate they will be running between 07.30 and 18.30. The only routes on which services will operate will be :
Norwich to London Liverpool Street (intercity service) – 1 train per hour
Colchester to London Liverpool Street (stopping service) – 1 train per hour
Southend Victoria to London Liverpool Street – 2 trains per hour
Cambridge to London Liverpool Street – 1 train per hour
Stansted Airport to London – 2 trains per hour
Our advice will again be to avoid travelling with Greater Anglia - and if you really do need to travel, check your train times as the last trains will be much earlier than usual. Saturday 30 July
There will be strikes on a number of train operators including Greater Anglia, Arriva Rail London, Great Western, Hull Trains, LNER, South Eastern, TransPennine Express and West Midland Trains.
On Greater Anglia, we currently expect the impact on services to be the same as tomorrow (23 July) with just hourly services able to operate on the Norwich to London, Colchester to London, Southend Victoria to London and Stansted Airport to London, mostly for shorter periods of the day than normal. We will confirm more details as they are finalised.
We are very sorry for the disruption strikes are causing for customers and communities across our network. We will continue to update you with information on any further developments. Other developments
Switching to more positive news, other recent developments have included :
The last pre-planned runs of our Class 317 trains between London Liverpool Street and Hertford East went well and we remain on course to withdraw them completely in the next few weeks. Meanwhile on the East of our network the vast majority of the remaining Class 321 suburban trains are ones that were fairly recently fully refurbished and usually only around 6 un-refurbished trains are in service – and the aim is to withdraw those over the next 2 to 3 months.
We’re participating in a community initiative in Ipswich which. as well as promoting the town, will help support the local St Elizabeth Hospice. The Big Hoot public art trail sees 50 colourful owl sculptures placed around the town, including one outside Ipswich station. The trail, organised in partnership with Wild in Art, is in place until 3 September, after which the sculptures will be auctioned off with all funds raised going to the Hospice. We’re proud to play our part in this great community event, which follows similar initiatives in Norwich, Cambridge and Ipswich in the past, which we have also supported. More details can be found at www.thebighoot.co.uk.
We’ve recently donated another 40 bicycles to Re-Cycle, a charity which takes used bicycles and ships them to rural communities in Africa. The cycles were all abandoned and had been left at stations across the Greater Anglia network, including Cambridge, Chelmsford and Norwich. We regularly carry out cycle tagging exercises, where notices are attached to cycles parked in the station’s racks. Cyclists are asked to remove the tag from the bike to indicate it is being used. Any cycles with tags left on them after a period of time are removed from the cycle storage and donated to charity. This frees up space for other cyclists to use. We’ve been working with Re-Cycle for several years and we’ve donated more than 1000 bikes to communities in Ghana, Zambia, The Gambia and South Africa. And finally…..
Thanks to everyone across Greater Anglia and our colleagues at Network Rail, Stadler, Alstom and our other rail industry partners, for keeping the service going through some really difficult conditions this week.
Have a good weekend.
Head of Corporate Affairs
T: +44 (0) 7767 644267
One Stratford Place
Greater Anglia trains have made some changes (see website) to the timetable from 7th February 2022.
They are adding more services to their weekday timetable and the weekend timetable will remain unchanged.
Brentwood station closing early
The BBARUA Rail Officer, Richard Enever, wrote to TfL customer services early in 2021 objecting to cuts in Brentwood Station ticket office opening hours and TfL agreed to a review by the management team after 17th May 2021.
The station ticket office was to be open all day except for a lunch break of 40 minutes.
Recently platform 4 exit to Alexandra Road has been closed at 11pm as there are no staff at that time, meaning that wheelchair users and others with restricted mobility are unable to leave the platform as there is no lift from the platform.
The staffing of the entrance hall at Warley Hill has been unpredictable.
Richard has again written to Transport for London asking for action to be taken.
Richard is compiling a list of times that the barriers have been closed when they were supposed to be open. If you have found the barriers closed, please contact Richard on 01277 229899 and let him know the date and time that it occurred - thanks.
Lift to platforms 2&3 now working
15/7/21 The lift to platform 2&3 was out of order earlier today but has now been repaired.
Senior Citzens Railcard
Senior Citizens railcards are now available from the Brentwood rail station ticket office.
Reopening of entrance/exit to platform 4 and new help point
The level access entrance to platform 4 at Brentwood Rail Station is now open all day.
Members of BBARUA had noticed that the gate was closed and found that it was only open around the morning and evening rush hours.
BBARUA contacted Jim Hoare of the Brentwood Access Group who in turn contacted MTR who are responsible for running the station.
MTR reopened the gate on 23 July 2020.
A new help point has been installed between platforms 2 and 3.
TfL’s Brentwood Station Help Point U-turn
Transport for London has agreed to locate a help point on platform four at Brentwood station,
reversing its earlier view that one on a footbridge at the top of a steep flight of steps was sufficient.
The Brentwood Bus and Rail Users’ Association has been campaigning for the help point to be reinstated
on the Shenfield-bound platform for several months and had received a blank refusal until it wrote earlier this autumn to TfL Commissioner Mike Brown.
Now TfL is to install a temporary help point close to the barriers on platform four in the next few days,
and has committed to providing a permanent one within the next three months. The temporary point will remain in place until then.
BBARUA Vice-Chair Cllr David Jobbins said: “This is great news for all rail travellers using Brentwood station but especially for those with mobility issues,
or unable to tackle a flight of steps to the help point on the footbridge.
“Other platforms had a help point and it is unfortunate that platform four, which lacks a passenger lift to the footbridge and ticket office, was without one.
Now users will be able to obtain information about services and summon assistance if they feel threatened or vulnerable. In particular,
travellers with disabilities will be able to obtain help without having to make a lengthy trek to the booking hall via Station Parade and Kings Road.
“We know that the platform barrier is often not staffed in the evenings after the ticket office closes and TfL personnel cannot be everywhere on the station.
But it is at night that travellers are rightly concerned that they may encounter issues, while people with disabilities are completely
cut off from any way of seeking help because of the stairs.
“Welcome though this news from TfL is, the BBARUA will continue to campaign with Brentwood Access Group and others for a lift on
platform four so that all passengers can reach the ticket office and other platforms without undue difficulty.”
Currently 97 stations are scheduled for projects to improve access and the Department for Transport said in April that these would be completed by March 2024. Brentwood was not on the list, despite originally being due to have a lift on platform four when lifts were installed on the other two platforms some years ago.
In July the government announced a £20 million fund to improve stations for people with disabilities but it covers minor works and not projects such as the lift installation at Brentwood, which has proved more costly than anticipated.